Customer satisfaction is important to us, and we want every pet owner to feel confident shopping with Pawcore.

If your order arrives damaged, defective, incorrect, or significantly different from the product description, please contact us within 7 days of delivery and provide clear photos along with your order number.

Approved refunds will be processed back to the original payment method within 5–10 business days after review.

We do not accept refunds for used items, personalized products, or products damaged through misuse.

Order cancellations are only accepted before the item has been processed and shipped.

To request a refund, please email: everettrattray65@gmail.com